Integrate your Team with JIRA

File issues on JIRA directly through BugReplay.

This article explains how to add Jira to your BugReplay team for the first time. If Jira has already been integrated for your team, you can follow these simple instructions to authenticate your jira user into BugReplay.

Once your JIRA server has been added to BugReplay, users on your BugReplay team will be able to add BugReplay tickets directly to JIRA via this process.

Instructions for JIRA Server

If you host your own JIRA server, you must first install our JIRA plugin. Upon installation, your JIRA server is now ready to connect to BugReplay. You can now proceed with adding your JIRA account on our 'Notifications & Integrations' page. 

JIRA is now setup for your user. Other users on your team that want to add tickets to JIRA will have to connect their JIRA user to BugReplay on the 'Notifications and Integrations' page as well.

When you create BugReplay tickets, additional JIRA settings will now be accessible, such as Project, issue type, priority and the ability to assign the ticket to a JIRA user.

Instructions for JIRA Cloud

The following steps must be completed on your JIRA Cloud instance by a user that has admin privileges: 

1. Login to your JIRA instance
2. Select 'Applications' from the settings dropdown
3. Select 'Application Links' from the lefthand sidebar
4. Enter https://app.bugreplay.com into the configure application link textbox and click 'Create New Link'
5. Ignore the text about No response being received from the URL entered, click Continue
6. Enter 'BugReplay' for the Application Name, check the 'Create incoming link' checkbox. Click Continue
7. For the Consumer Key and Consumer Name enter 'BugReplay'
8. Enter the following for Public Key and then click Continue:

MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCz15v48bathGyDtJYoXF3exSZhJfrjsfPc5yw8NgEuyWtCQzQr2+FV+cERjMRrmQA6vcAEixN1CNrHpjSHLgFLxo9iXe7dIKWAjRY3fH+IhgEdsceIe7yMRPuIeB/7I9HnGqZpc8aN/VgN1g6aouNLi35dDdjSjLqqhYrzgnjDEQIDAQAB 

Once the above has been completed, you may then add the JIRA integration from within BugReplay:

1. Click on your name in the upper right corner of your dashboard.
2. Select Notifications & Integrations.
3. Click on Integrations & select JIRA
4. In the JIRA Server URL textbox enter the URL you use to reach jira. If your JIRA server is hosted by Atlassian it will look something like https://bugreplay.atlassian.net
5. Choose whether a BugReplay login for your team should be required to view BugReplay links that are sent to JIRA.
6. Click save and you will be redirected to your JIRA server, to allow BugReplay access. Click 'Allow'

JIRA is now setup for your user. Other users on your team that want to add tickets to JIRA do not have to repeat this process, they can follow these simple instructions. 

When you create BugReplay tickets, additional JIRA settings will now be accessible, such as Project, issue type, priority and the ability to assign the ticket to a JIRA user.